This Privacy ("Policy") applies to the securing and processing of personal data by explloremore.com in connection with personal information provided by any person ("User") who has purchased or intends to purchase or has inquired about any product(s) or service(s) provided by explloremore.com through any of explloremore.com interface channels, including website, mobile site, and mobile app (collectively referred to herein as "Sales Channels").
This Privacy Policy applies to:
This policy refers to the 'User' when it refers to "you" or "your"
All references to "we", "us" or "our" refer to ExploreMore.
"Website" refers to website(s), mobile site(s), and mobile app(s)
The User agrees to the terms of the Privacy Policy and the contents herein upon accessing or using the website or any other sales channel. If you disagree with the Privacy Policy, please do not access or use our website.
Website(s), mobile sites(s), and mobile apps(s) operated by third parties do not fall under this privacy policy. Users are requested to be aware that explloremore.com business partners, advertisers, sponsors or other sites to which explloremore.com provides hyperlink(s) may have different information and privacy practices. Therefore, please review the privacy policies of any third parties before interacting with them.
We value your privacy, and we recognize that the use and disclosure of personal data has important implications for us and for our users.
We understand your desire to be informed about the collection, usage, disclosure, transfer and storage of information. To address this, we have created this Policy to familiarize you with our practices. It outlines how we handle your information when you use our Website or other digital platforms in accordance with relevant data protection laws. Please also note that this policy is meant to accompany any additional policies we may provide on specific occasions where we collect or process your personal data. Our intention is for these policies to work together and not conflict with each other.
This notice is issued on behalf of exploremore.com, as controller, who is responsible for, and determines how, and for what purposes, personal data is processed.
A processor is a natural or legal person, public authority, agency or other entity that processes personal data on behalf of a controller.
You may be the Controller or Processor of your personal data, depending on the circumstances.
Any information that can be used to identify a person is considered personal data. It does not include data that has been anonymized (anonymous data).
Every time you interact with explloremore.com directly or indirectly through a third party, you may be asked for personal information.
We may gather, utilize, and distribute aggregated information, such as statistical or demographic data, for various reasons. This type of data is created from your personal information but is not categorized as such according to the law because it does not disclose your identity. For instance, we might combine Usage Data to determine the proportion of individuals utilizing a particular feature on our website. In the event that we merge aggregated data with your personal information in a way that could identify you directly or indirectly, we will handle it as personal data and abide by this policy.
Through our Website, we do not collect personal information about you that is specific to your race or ethnicity, religion or philosophy, sex life, sexual orientation, political opinions, union membership, health information, genetic and biometric information, data about children, etc.). In addition, we do not collect information about criminal convictions.
The following categories of personal data are used to explain how we collect, use, store, and transfer this type of information about you.
"Contact Data": includes your residential address, work address, email address, and phone number.
A person's "Identity Data" includes their first name, last name, username or similar identifier, and title.
"Website User Data": Usernames, Passwords, and other security information used by you relating to our website
Explloremore.com stores your transaction history about e-commerce activities, buying habits, and any other traveller(s) you booked through your registered account. In such case, you must confirm and represent that each of the other traveller(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and to be shared with the concerned service provider(s).
The “Marketing and Communications Data” includes your preferences for marketing and communication. Moreover, we track when you receive and read our marketing communications, which we use to improve our marketing services, provide you with more relevant information, and enhance the quality of our marketing materials. With each marketing communication we send you, we provide you with additional information about the personal data we process in connection with marketing.
The term "public domain data" refers to information available in the public domain or obtained from third parties, such as social media channels, including, but not limited to, personal and non-personal information provided by your linked social media channels (such as your name, email address, friend list, profile picture, or any other information permitted by your account settings) as part of your account information."Profile Data": includes information collected progressive when you visit our site, such as your referral website, pages you visit, actions you take, patterns of page visits, and information from forms you fill out.
When you access our website, mobile site, or mobile app, we collect your internet protocol (IP) address, login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, as well as other technology;
Additional Personal Data may be requested by explloremore.com depending on the services you require. This may include copies of your passport, bank statements, filled in application forms, photographs, and any other information needed by the embassy for your visa application. For Forex services, we may need copies of your passport, A2 form, air tickets or travel authentication document to confirm your travel plans or any other documents necessary for processing your transaction.
We will only receive any personal data if you choose to provide it to us in these circumstances:
Interactions directly with the client
The first.
o When you request a quotation, or make a reservation or purchase through our 'Website' or via our customer service team - by email, letter, fax, phone, or in person.
o When you register with us, subscribe to our newsletter, enter our contests/competitions/surveys/feedback, or register for promotions with us.
If you engage with us in any online or offline event, promotion, or page hosted by us on a third-party platform or location.
Our website uses cookies to collect information
The use of cookies and other technologies
The second.
This information is collected by cookies, server logs, and other similar technologies. Please see our cookie policy for further details.
Sources from third parties or the public:
This is a.
Analytics providers such as Google provide us with Technical Data.
We will use your personal data in the following circumstances when you use our Website:
We must perform a contract that we are about to enter into or have entered into with you as a party, or we must take steps at your request before entering into such a contract.
"Legal or regulatory obligation": compliance with a legal or regulatory requirement.
"Under our 'legitimate interests' clause, we may process your personal data as needed for our own interests, as long as they do not outweigh your fundamental rights. This may involve monitoring your usage of our website or client portals in order to uphold their security. We carefully assess and weigh any potential effects on your rights (both positive and negative) before proceeding with processing under our legitimate interests."
(d) Consent: For direct marketing communications sent to you via email or text message, we rely on consent as a legal basis for processing your personal data.
If your interests are overridden by the impact on you, we will not use your personal data for those activities (unless we have your consent or are otherwise required or permitted to do so).
As a general rule, we use your personal information to establish and enhance our relationship with our users for the following purposes:
• We may use your Personal Information available with us to ease your booking process. All the data that you provided earlier, such as contact information, may be included in this information. In addition, the information of travellers in your account may also be used. In order to make your bookings as efficient as possible, this information is provided to the User at the time of booking.
In addition, we may use your Personal Information for the following purposes:
Inform you of the status of your transaction
Send booking confirmations via SMS, WhatsApp, or any other messaging service
Please let us know if any changes need to be made to your booking(s)
Please allow our customer service to contact you if necessary
Confirm your reservations with the respective service providers
The content of our website, mobile site, and mobile app can be customized
If you would like to review products or services or suggest improvements, please do so
Send a verification message or email
Validate/authenticate your account to prevent misuse or abuse
Offer you a special gift or offer on your birthday/anniversary
Send you important notices and communications regarding our products and services, or changes to our terms and conditions.
Send information about explloremore.com and its affiliates' products and services
We will send you payment reminders and/or travel vouchers
If you do not wish to receive these intimations, you can unsubscribe in the email message you receive.
In addition to the reasons cited below, we may share your personal data with third parties for the following reasons:
In order to process your booking, enquiry, or participation.
The user may initiate bookings, reservations, blocking, and other activities in order to fulfill the service offering.
• We may share personal data with companies that provide services such as information processing, credit extending, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer satisfaction surveys. Your information will be protected by these companies.
Your personal information may be used for marketing promotions, research, and other purposes
By registering, you will receive our latest product and service announcements, promotions, and event updates. You can unsubscribe at any time.
We may also use personal data to improve our product offering, develop and deliver products, services, content, and advertising. - We may use personal data internally for research, analysis, and auditing.
We may launch promotions from time to time on explloremore.com to offer its Users the chance to win great prizes related to travel. In such activities, we collect personal information such as contact information and survey questions. In addition to contacting contest winners, survey information will be used for developing promotions and product improvements.
Periodically, explloremore.com may introduce travel referral or reward initiatives. As a participant in these programs, you have the opportunity to earn travel-related or other rewards. Your personal information may be utilized to enroll you in the program. If you receive a reward through this program, your personal information may be shared with a third party who will handle the delivery of the reward to you. You have the option to decline participation in any of these reward programs. Additionally, we reserve the right to verify customer information for fraud protection and other relevant purposes when awarding rewards.
A non-personal piece of information is data that cannot be used to identify someone. On our various portals, we may collect information about customer activities. This aggregated information can be used for research, analysis, product improvement and monitoring, as well as promotional activities. In aggregated, non-personal form, it may be shared with third parties to improve customer experience, products, or services.
For that reason, we have developed a cookie policy to familiarize you with our practices when you use our Website.
Whenever you click on the links on our website, you will leave our site and enter another site. We are not responsible for such third-party sites. The privacy statements of any other sites you visit will apply to your visit to those other sites, so you should carefully read them.
To enhance personalization and streamline service, we may share your Personal Information with our affiliate or associate entities in a secure and monitored manner. In the event that explloremore.com is acquired, your customer information may be transferred to the new owner depending on the type of acquisition. Furthermore, if we choose to sell or transfer our business, subsidiaries, or specific units for any reason such as expansion or restructuring, your customer information and Personal Information collected will also be transferred accordingly.
The information you provide will be shared with the necessary service providers, such as airlines, hotels, visa consulates, bus and cab rental services, and railways. By booking through explloremore.com, you are giving us authorization and consent to share your information with these providers. Please be aware that explloremore.com only permits the use of your information by service providers for the sole purpose of fulfilling your booking and nothing more.
Exploremore.com does not sell or rent individual customers' names or other Personal Information to third parties except by sharing such information with our business/alliance partners or vendors who provide us with various services and to provide promotional and other benefits to our customers based on their booking history.
We may also share filtered Personal Information with our corporate affiliates or business partners, who may reach out to customers with offers for products or services. These offerings may include both free and paid options, designed to enhance the customer's travel experience and provide exclusive benefits for explloremore.com customers. For example, our partners may offer savings or EMI options on travel expenses, co-branded credit cards, travel insurance, or protection against loss of sensitive personal information such as banking cards. If you decide to take advantage of any of these services offered by our business partners, please be aware that their privacy policy will govern the service provided.
We may share your Personal Information with third parties that explloremore.com engages to perform certain tasks on our behalf, including but not limited to payment processing, data hosting, and data processing platforms.
Using this information, we may provide non-personal information to our suppliers, advertisers, affiliates, and other potential and current business partners. These third parties may also be informed of the number of people who have viewed and clicked on their links using aggregated data.
At times, explloremore.com may engage a third party for market research or surveys. Any information we give to these parties, including aggregate cookie and tracking data, is covered by confidentiality agreements. This information is strictly intended for the completion of the designated project and must adhere to relevant regulations.
In accordance with our professional obligations and any terms of business we may enter with you, we may disclose your personal data to:
Any person or entity that we are required or requested to disclose by a court of competent jurisdiction, a governmental or regulatory authority, a law enforcement agency or similar entity;
Our professional advisers, such as lawyers, bankers, auditors, accountants, and insurers, who provide us with consultancy, legal, banking, audit, accounting, or insurance services.
Providers of information technology and system administration services.
As explloremore.com is a multinational website, it is possible that some of its affiliated companies and other recipients are located in countries, such as the United States, where data protection may not meet the standards set by your home country's laws. Rest assured that explloremore.com will ensure these recipients comply with applicable laws and maintain an appropriate level of protection for your personal data. This will include implementing suitable technical and organizational security measures, as well as using contractual measures to safeguard any transfers, all in accordance with relevant laws.
At explloremore.com, users can share their experiences through various options such as reviews, blog articles, ratings, and general poll questions. They also have the opportunity to provide feedback or ask questions about our services, as well as answer queries from other users. We may also enlist the help of a third party to gather your thoughts on your recent booking with us. While participation in this feedback process is entirely voluntary, you may receive emails or notifications (via app, SMS, WhatsApp, or other messaging services) encouraging you to share your review(s). These can be written (with or without images) or in video format. Please note that any content shared will be visible not only on explloremore.com but also potentially on other travel-related platforms. The types of User Generated Content we collect include:
Writing articles for a website or blog
Ratings and reviews
Answers to questions
The collection of crowd-sourced data (poll questions).
Other Users will be able to view the number of trips, reviews written, questions asked, and photographs posted by each User who posts reviews or ratings, Q&A or photographs.
Users are expected to exercise diligence and caution to ensure that their views expressed on the social media platform or explloremore.com website do not violate any laws, public policy, morality, religion, caste, creed, color, sex, race, culture, ethics, customs, traditions or decency. By sharing any form of media (pictures, views, images, contents etc.) on these platforms, you consent to explloremore.com using it in any way they see fit without any responsibility or liability towards you or any third party. Explloremore.com hereby declares that they will not be held responsible for any disputes or expenses related to the use of these contributed views and media by you or on your behalf.
A list of permissions will appear when you install the explloremore.com app on your phone. These permissions and the data that will be accessed and used by explloremore.com are as follows:
If you need physical assistance with any travel query, we can provide you with the nearest branch details from your location.
We can send you SMS related to 'OTP' and holiday package details to your mobile number if you allow us access to your SMS.
Our customer contact centers can be reached directly through the app if you have access to make phone calls.
If you allow us to access your contacts, we can provide you with many social features, such as sharing holiday packages with your friends.
The libraries in the app use these permissions to save and cache images and document data so you can use the app easier and faster next time you browse with us. The app doesn't need to download the same data every time you use it because it saves image and document data locally.
We can send you exclusive deals, promotional offers, travel-related updates, etc. if you opt in for notifications.
In order to ensure a level of security appropriate to the risk of processing, we implement appropriate technical and organizational measures, including: We consider the cost of implementation, the nature, scope, context, and purposes of processing, as well as the likelihood and severity of varying risks to the rights and freedoms of natural persons.
Pseudonymisation and encryption of personal information.
b. Continual confidentiality, integrity, availability, and resilience of processing systems and services.
In the event of a physical or technical incident, the ability to restore accessibility to personal data in a timely manner is essential;
Testing, assessing, and evaluating the effectiveness of technical and organizational measures to ensure processing security regularly.
We ensure that those who have permanent or regular access to personal data, or that are involved in the processing of personal data, or that are involved in the development of tools used to process personal data, have been trained and informed about their rights and responsibilities in processing personal data.
In order to protect your personal data and prevent unauthorized access, we have implemented appropriate security measures and certifications. Our SSL site protects the transmission of information while you transact online.
If third parties process your information, they must implement the same levels of protection.
In spite of the fact that no system is fool-proof, including ours, we will continue to use internet security procedures to protect your data. When you open, browse, use, or store any data/information on this site, you agree to follow the latest revisions in the privacy notice. You must comply with their terms of use and privacy notice if you use social networking or another service that keeps your information.
In order to fulfill the purposes for which we collected your personal data, we will only retain it for a limited period of time. This includes, for instance, satisfying any legal, regulatory, accounting, reporting requirements, to carry out legal work, for the establishment or defense of legal claims.
Your personal data will be kept in our databases in accordance with our document management, retention, and destruction policy as well as relevant laws. This time frame may exceed the duration of your relationship with us, but it will only be for as long as necessary to address any potential future issues. For instance, we may need to keep information in order for you to receive credit for a cancelled trip that you purchased. Additionally, retaining certain information may be necessary to prevent fraudulent activity and protect ourselves from liability or pursue remedies in the event of damages. We may also do so if we believe it is required by law or regulation.
For research or statistical purposes, we may anonymize your personal data (so that it cannot be associated with you) in which case we may use the information indefinitely.
We retain the right to modify this Policy at any time. In the event of any significant changes, we will notify you promptly either via email or by prominently displaying the updates on our website. It is advised that you periodically review this policy. Your continued use of our website after we have posted any changes on this page indicates your acceptance of those changes and your agreement to comply with them.
Depending on the circumstances, you may have rights in relation to your personal data under applicable data protection laws. We respect your rights, and we will process your personal data in accordance with any applicable law, rule, or regulation.
Below are the details of your rights under the General Data Protection Regulation (GDPR):
The right to be informed about how your personal data is used – You are entitled to know how your personal data will be utilized and shared. Throughout this explanation, you will be provided with clear and plain language in a concise, transparent, intelligible and easily accessible format.
Right of access to personal data - you have a right to obtain confirmation as to whether we are processing your personal data, access to your personal data, and information regarding how your personal data is being used.
Inaccurate or incomplete personal data may be rectified – you have the right to have it corrected. In the case that we have disclosed the relevant personal data to any third parties, we will take reasonable steps to notify those third parties of the rectification.
You have the right to request that certain personal data held by us be erased under certain circumstances. This is also known as the right to be forgotten. This is not a blanket right to demand the deletion of all personal data. Each request will be considered carefully according to the law governing the processing of your personal data.
In specific situations, you have the right to restrict the processing of your personal data. This may occur if you are contesting the accuracy of your data, objecting to its processing, if processing is deemed unlawful and you request restriction instead of erasure, or if we no longer need the data but you require it for legal purposes.
Under specific circumstances, you have the right to request a copy of your personal data in a commonly used electronic format. This applies to information you have provided us with, such as through a form or website. It also includes any information collected through monitoring your behavior. Please note that this right only applies if the processing of your data is based on your consent or is necessary for the performance of a contract and is carried out electronically.
You have the right to object to processing of your personal data in certain circumstances, such as when it is being used for marketing purposes. This includes situations where we are processing personal data based on legitimate interests or for the performance of a task in the public interest (including profiling), using it for direct marketing purposes, or carrying out scientific or historical research or statistical analysis. You will be notified of this right at the time your data is collected, and it will be presented clearly and separately from any other information.
In cases where the decision produces a legal or similar significant effect, you have the right to not be subjected to automated decisions. You may not be subjected to automated decisions that will have a legal or similar significant effect on you as a result of automated processing.
If you wish to exercise any of the above rights, please email support@explloremore.com. You will not be charged a fee to access your personal data (or to exercise any of the other rights). If your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee. Otherwise, we may refuse to comply with your request.
Please contact support@explloremore.com if you have any questions, comments, or concerns about this Policy.
To verify your identity and ensure your right to access your personal data (or exercise any of your other rights), we may need specific information from you. We may also contact you to ask for further information regarding your request to speed up our response. This is a security measure to ensure that personal data is not disclosed to unauthorized individuals.
Sometimes it may take us longer than fifteen days to process your request if it is particularly complex or you have made a number of requests. In this case, we will notify you and keep you informed.
If you have any issues regarding the handling of your Subject Access Request, please reach out to our team. You can email our Data Protection Officer (DPO) at dpo@explloremore.com. In the event that you are not satisfied with how we handle privacy complaints or if your complaint is not addressed in a timely and satisfactory manner, please contact our team at custrelations@explloremore.com.
In case of questions or complaints about the processing of your personal data by exploremore.com, please contact:
Officer in charge of data protection
Support@ExploreMore.com
Here is the complete Data Protection Policy
Exploremore.com.com